Who can help you

Getting advice about homelessness and housing problems

There are several services that can give you specialist advice and support if you are homeless or about to become homeless:

Housing Options Team

Your council has a duty to give advice to homeless people and provide housing or other support to some homeless people who are in “priority need” of housing. Our local council’s housing department is the Housing Options Team

You can access housing advice from the Housing Options team:

In Person

Housing Options Service 16 Church Road Stockton-on-Tees TS18 1TX

Housing Advice opening hours Monday to Thursday: 8.30am to 5pm Friday: 8.30am to 4.30pm

By email

Email the Housing Options team at housing.options@stockton.gov.uk

By telephone

Contact the Housing Options team on (01642) 528389

Housing Advice emergencies contacts

Emergency Duty team: 0870 240 2994 Police: (01642) 326326

Citizens Advice Bureaux

Citizens Advice Bureaux

Citizens Advice Bureaux offers practical, impartial information online – at www.adviceguide.org.uk – over the phone and face to face in their local advice centres.



Samaritans are available to listen to you 24 / 7 on 08457 909090.

Shelter's Free Housing Advice Helpline

Shelter's Free Housing Advice Helpline

Shelter’s Free Housing Advice Helpline is a national service giving advice and information about homelessness and housing problems from 8am-8pm on weekdays and 8am-5pm on weekends 0808 800 4444



If are sleeping rough or at risk of doing so, StreetLink can help connect you to local services that can help you.

Call StreetLink free on 0300 500 0914, visit www.streetlink.org.uk or download the free mobile app for your Apple or Android device.

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